Privacy Policy
Last updated: April 2025
Illawarra Souvlaki is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We only collect personal information that you voluntarily provide to us, such as:
- Your name and contact details when you fill out the Contact Form on our website.
- Public information shared through Google Reviews.
We also collect general website usage data through:
- Google Analytics
- Facebook Pixel and integrations with Instagram
These tools may track data such as:
- Which pages you visit
- How long you spend on our site
- Your general location (based on IP)
- Device type and browser
This helps us improve your experience and our services.
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries
- Understand how visitors interact with our website
- Improve our services and customer experience
- Share updates or promotions (only if you’ve opted in)
We do not sell, rent or share your personal information with third parties for marketing.
3. Cookies
Our website uses cookies to collect analytical data. You can choose to disable cookies through your browser settings.
4. Third-Party Tools
We use:
- Google Analytics for web traffic insights
- Facebook Pixel for social media insights and promotions
- Google Reviews to display customer feedback
These tools may store cookies or use anonymised tracking. Their use is governed by their own privacy policies.
5. Your Rights
You can contact us at any time to:
- View the information we hold about you
- Request corrections
- Ask for your data to be deleted
6. Contact Us
If you have any questions about this policy, please contact us at:
📧 info@illawarrasouvlaki.com